Author Topic: Any news of 2017 Fan Club subscribers "gift" ?  (Read 40310 times)

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Offline jono2u

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Re: Any news of 2017 Fan Club subscribers "gift" ?
« Reply #255 on: March 01, 2018, 08:01:56 AM »
Still waiting on mine - its almost a YEAR since resubscribing. Worst service from any fan club ever!

Offline amkel

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Re: Any news of 2017 Fan Club subscribers "gift" ?
« Reply #256 on: March 01, 2018, 10:40:09 AM »
Received in NZ this week about a week after notification of shipment. Now just waiting for a tour.

Offline paulmartens

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Re: Any news of 2017 Fan Club subscribers "gift" ?
« Reply #257 on: March 01, 2018, 11:22:26 AM »
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Still waiting on mine - its almost a YEAR since resubscribing. Worst service from any fan club ever!

So, I wonder how they would take it if I said enough is enough and asked for a refund? I'm contemplating it at this point.

Offline paulmartens

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Re: Any news of 2017 Fan Club subscribers "gift" ?
« Reply #258 on: March 01, 2018, 11:22:56 AM »
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I'm in Manitoba (Canada) and still haven't received my gift for 2017.  I phoned U2.com last week and they said that they are still rolling out the vinyls.  They stated that over 100,000 were needed for subscribers.  They also mentioned that they are shipping them based on the order in which people re-subscribed.  They said to expect mine in the next 6-8 weeks.  We'll see.

Yeah but at least Manitoba got Paul Stastny this week.

Yeah we did!  Booyah!

Offline dwaltman

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Re: Any news of 2017 Fan Club subscribers "gift" ?
« Reply #259 on: March 01, 2018, 09:00:16 PM »
Into March now.  Still no records.

Offline Dono

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Re: Any news of 2017 Fan Club subscribers "gift" ?
« Reply #260 on: March 02, 2018, 05:11:17 AM »
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Into March now.  Still no records.

I would say it is a record for the length of time it takes them to ship the gift!

Offline jono2u

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Re: Any news of 2017 Fan Club subscribers "gift" ?
« Reply #261 on: March 03, 2018, 02:11:42 AM »
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Still waiting on mine - its almost a YEAR since resubscribing. Worst service from any fan club ever!

So, I wonder how they would take it if I said enough is enough and asked for a refund? I'm contemplating it at this point.
Let me know how you get on with that

Offline Chargedvt

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Re: Any news of 2017 Fan Club subscribers "gift" ?
« Reply #262 on: March 06, 2018, 06:00:25 PM »
I'm in Australia and mine hasn't even been dispatched yet. The current tour might be over before we even get the gift from LAST tour. A bit pi*s poor.

Offline GFY

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Re: Any news of 2017 Fan Club subscribers "gift" ?
« Reply #263 on: March 07, 2018, 10:09:08 AM »
So I emailed U2.com again asking for another update and here's their reply:

Thanks for contacting U2.com Fan Support; I will be more than happy to assist you with this.
 
I am very sorry to hear that you have not received the gift. As of right now we do not have a set date as to when they are going to be sent out. All we know is that at the beginning of February dispatch of the gifts started and as soon as yours is sent out, you will be notified!


Such garbage and this is the worse fan site out there!

Offline miryclay

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Re: Any news of 2017 Fan Club subscribers "gift" ?
« Reply #264 on: March 07, 2018, 10:19:29 AM »
There have been reports of them arriving but I suppose the safe thing to do would to abandon all hope.

Offline JonD

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Re: Any news of 2017 Fan Club subscribers "gift" ?
« Reply #265 on: March 07, 2018, 07:40:26 PM »
I have received 2 similar if not identical responses. I am starting to lose hope but I must admit that the frequent emails regarding presales and vinyl re-issue purchase offers is pi**ing me off.

U2.com/fanfare can’t fulfill a 2 year old order but they still want me to trust them/reward them with more purchases? If a company can’t fulfill a product or service then don’t offer it- simple in my opinion, especially after a year delay and the SAME product being offered as as the 2018 membership ‘gift”

Perhaps an email from fan fire describing an honest plan to address/correct an obvious error (fraud?) should be sent. That, at least, would be better than the current situation.

Can’t wait for the 2018 “gift”- maybe it will arrive by 2021-hopefully sarcasm is understood.

Are other fan clubs this greedy/useless?

Offline miryclay

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Re: Any news of 2017 Fan Club subscribers "gift" ?
« Reply #266 on: March 08, 2018, 07:29:09 AM »
Fans should be able to call each other for emotional support.

I'll give out my number. 1 888 FAN FIRED

There is a team of crisis counsellors standing by.

Offline dwaltman

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Re: Any news of 2017 Fan Club subscribers "gift" ?
« Reply #267 on: March 08, 2018, 09:21:25 AM »
There doesn't seem to be a problem with Vinyl reissues (POP, ATYCLB...) or Record Store Day (Lights of Home-Beck mix), which looks really cool imo, so why is there such a problem with getting these out to subscribers. 

March 8 and counting.  I think we need a count-up clock.  Days since originally promised.

Offline miryclay

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Re: Any news of 2017 Fan Club subscribers "gift" ?
« Reply #268 on: March 08, 2018, 09:46:52 AM »
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Offline wallah

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Re: Any news of 2017 Fan Club subscribers "gift" ?
« Reply #269 on: March 08, 2018, 09:55:46 AM »
Just got mine yesterday in Southern California. I redeemed it back in October.