Hi guys! I discovered this when I read the blog post from our staff member. There you go-hate to blow our own horn, but atu2 was on top of this fiasco very early this morning. Between twitter, the blog and u2tours, I heard this happened to everyone of us this morning. The rumor was that they were hacked into and codes were stolen but that is just a RUMOR!  I don't think I saw an official confirmation on that.

I got frantic rather quickly when I just logged on to write my code down in preparation of the NYC presale tomorrow. Before I even called anyone , I saw from the blog at @U2 and u2tours that is was not just me. By the way, I had no idea the presale for NYC was tomorrow. YIKES!!!  I thought it was the 9th next week, but that could just be my own error.

I used to cut U2.com some slack but I lost it today. Well , thank goodness all codes are back. I got a timely tweet from ....

oh yeah  OUR SITE  that it was fixed.

Thanks @U2 for all of your helpful and timely information. I said it on Twitter and I'll say it here - the fans really appreciate you!

I received no emails whatsoever from U2.com about the new US tour dates or anything and whether unused presale codes wouls still be valid; I found out 2010 because I had in the past signed up for LiveNation notifications.  As a result I missed out on the presale for Oakland and am very bummed out about this...I'm getting ready to purchase tix in 15 minutes and hoping for the best!

That's it.  I'm calling The Edge.

I was just coming here to post that my codes had just been restored as well. That's a relief,  as it is the New York pre-sale for me tomorrow. Along with others, I did not receive any emails regarding the pre-sales either. So glad that I kept checking back for information.

Good luck to everyone!

That's it.  I'm calling The Edge.

Go ahead EF!! Tell him we have a bone to pick with him!!!!     

Seriously though, I wish everyone the best of luck getting their tickets.

Oh and I wrote my codes down on paper here. I checked it like 10 times to be sure I did not make an error!

That's it.  I'm calling The Edge.

Go ahead EF!! Tell him we have a bone to pick with him!!!!     

Seriously though, I wish everyone the best of luck getting their tickets.

Oh and I wrote my codes down on paper here. I checked it like 10 times to be sure I did not make an error!

Luv U SG!!!

I called this morning and got my code manually.  That was a fright!  Its fixed now online. 

It is 1:27 pm Monday , I just checked on the site my codes are back . Go try again everybody if mine is there yours should be also . Now go get your tickets! Good luck and enjoy your shows.

Yep, just got off the phone with The Edge, it's fixed now.

I didn't give him heck, I just told him that their tech staff is incompetent.

He sighed and said "well, looks like I have to do EVERYTHING myself..."

 

Yep, just got off the phone with The Edge, it's fixed now.

I didn't give him heck, I just told him that their tech staff is incompetent.

He sighed and said "well, looks like I have to do EVERYTHING myself..."

 

You're such a loser.   

Yep, just got off the phone with The Edge, it's fixed now.

I didn't give him heck, I just told him that their tech staff is incompetent.

He sighed and said "well, looks like I have to do EVERYTHING myself..."

 

You're such a loser.   

So I'm to get only ONE GA ticket for NYC tomorrow with my presale code, right?

 

Yep, just got off the phone with The Edge, it's fixed now.

I didn't give him heck, I just told him that their tech staff is incompetent.

He sighed and said "well, looks like I have to do EVERYTHING myself..."

 

You're such a loser.   

So I'm to get only ONE GA ticket for NYC tomorrow with my presale code, right?

 

BURN!!!!

They'll have it fixed, they always do in time in my experiences.

From U2.com:

02 November 2009
It's a big week of 2010 presales for subscribers in North America this week.

Some people have been reporting problems seeing their presale codes when they log-in. This is a temporary problem which will be fixed by the time the presales open.

Rest assured that if you have a presale code in an email from us as a subscriber - and it has not been used for tickets - it will definitely work in the presales this week.

 

Went to check on things tonight before the Yankees game and it is not quite fixed!!!
DH and I both have our own accounts and renewed last week.

I have one usable code starting with a '2' now but he has nothing. Grrrr....

I'm in the Boots presale group for Wednesday and won't be home from school until 3:30. Will I still get decent tickets?