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@U2 HQ => Feedback, Suggestions and Help Desk => Topic started by: Belisama on January 10, 2017, 05:38:32 PM

Title: Message: Sorry Guest you are banned from using this forum.
Post by: Belisama on January 10, 2017, 05:38:32 PM
Not to open a can of worms, but when I try to access the forum from my work computer, I get a message that reads: Sorry Guest, you are banned from using this forum."  Any ideas why this is happening?
Title: Re: Message: Sorry Guest you are banned from using this forum.
Post by: satellitedog on January 10, 2017, 05:46:30 PM
Can you still access the forum from your home machine?
Title: Re: Message: Sorry Guest you are banned from using this forum.
Post by: ShankAsu on January 10, 2017, 05:49:20 PM
haha, you might now want to be bringing attention to yourself.
Title: Re: Message: Sorry Guest you are banned from using this forum.
Post by: JTNash on January 10, 2017, 06:39:10 PM
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Not to open a can of worms, but when I try to access the forum from my work computer, I get a message that reads: Sorry Guest, you are banned from using this forum."  Any ideas why this is happening?
someone at your work IP is banned?
Title: Re: Message: Sorry Guest you are banned from using this forum.
Post by: m2 on January 10, 2017, 06:47:56 PM
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Not to open a can of worms, but when I try to access the forum from my work computer, I get a message that reads: Sorry Guest, you are banned from using this forum."  Any ideas why this is happening?
someone at your work IP is banned?

That's the most likely reason.
Title: Re: Message: Sorry Guest you are banned from using this forum.
Post by: an tha on January 11, 2017, 12:07:15 AM
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Not to open a can of worms, but when I try to access the forum from my work computer, I get a message that reads: Sorry Guest, you are banned from using this forum."  Any ideas why this is happening?
someone at your work IP is banned?

So if you work in a building with say 1,000 people in it all using the same or same range of IP's and somebody has been spamming a forum and gets banned for example, a blanket ban on that IP address also excludes another user/other innocent users from logging in from that workplace.

If so that should be looked at with a view to fixing...I would imagine there would be a workaround to stop this happening.
Title: Re: Message: Sorry Guest you are banned from using this forum.
Post by: Belisama on January 11, 2017, 03:35:59 PM
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Not to open a can of worms, but when I try to access the forum from my work computer, I get a message that reads: Sorry Guest, you are banned from using this forum."  Any ideas why this is happening?
someone at your work IP is banned?

That's the most likely reason.

Interesting, no one else at work has mentioned a remote interest in U2. I will have to ask IT who had the laptop before me.

So Matt, (oh and thanks for not outing me on the forum!), is there a way to fix that?
Title: Re: Message: Sorry Guest you are banned from using this forum.
Post by: m2 on January 11, 2017, 04:01:40 PM
Next time you're at work and get that message, go to Google and ask "what's my IP" -- then PM me with whatever your IP address is. We'll have to look manually to see if it matches an existing ban.
Title: Re: Message: Sorry Guest you are banned from using this forum.
Post by: Hawkmoon2e on January 11, 2017, 04:17:28 PM
Had you ever logged in from work prior to that message?
Title: Re: Message: Sorry Guest you are banned from using this forum.
Post by: Belisama on January 11, 2017, 04:58:00 PM
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Had you ever logged in from work prior to that message?

I recall having logged on to the forum before from that laptop.

M2, thanks for the tip. . .
Title: Re: Message: Sorry Guest you are banned from using this forum.
Post by: Hawkmoon2e on January 11, 2017, 09:40:57 PM
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Had you ever logged in from work prior to that message?

I recall having logged on to the forum before from that laptop.

M2, thanks for the tip. . .

Okay. This can happen sometimes, especially with a non-static IP address. And sometimes even by accident. But as m2 said, send it and we can deal with it.

But in the meantime, you should really watch your step, so we don't have to completely ban you.  ;D
Title: Re: Message: Sorry Guest you are banned from using this forum.
Post by: Belisama on January 12, 2017, 03:01:57 AM
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Had you ever logged in from work prior to that message?

I recall having logged on to the forum before from that laptop.

M2, thanks for the tip. . .

Okay. This can happen sometimes, especially with a non-static IP address. And sometimes even by accident. But as m2 said, send it and we can deal with it.

But in the meantime, you should really watch your step, so we don't have to completely ban you.  ;D

I promise to be on extra good behavior. :)