@U2 Forum

@U2 HQ => Feedback, Suggestions and Help Desk => Topic started by: ~Ultra*U2*Love~ on May 29, 2015, 09:46:25 PM

Title: Replies being rejected
Post by: ~Ultra*U2*Love~ on May 29, 2015, 09:46:25 PM
I get a weird error message (will screen shot next time) and I've lost some really snappy, brilliant replies (ok, maybe not brilliant-but some that took a bit to type!).  It happen,s whether I reply or quote, and has occured several times in the last few days, whether I'm on my desktop or laptop.  I use google chrome.

Please mods, help!  ???
Title: Re: Replies being rejected
Post by: ~Ultra*U2*Love~ on May 29, 2015, 09:59:04 PM
Here's the message I get, it just happened twice :(

Error 403

We're sorry, but we could not fulfill your request for /index.php/board,5/action,post2.html on this server.

You do not have permission to access this server. Before trying again, close your browser, run anti-virus and anti-spyware software and remove any viruses and spyware from your computer.

Your technical support key is: 32ae-c7b4-b40c-8ddc

You can use this key to fix this problem yourself.

If you are unable to fix the problem yourself, please contact the WEBMA5TER and be sure to provide the technical support key shown above.
Title: Re: Replies being rejected
Post by: Blue Silken Sky on May 29, 2015, 10:37:15 PM
Same problem here! I've been so burned by it that I'm copying all messages before hitting send (though I can sometimes get 'em back with the back button on my browser).
Title: Re: Replies being rejected
Post by: ~Ultra*U2*Love~ on May 29, 2015, 10:39:27 PM
Yeah I figured that out now!  But it took me a few days.  Not the most tech savvy here, haha!  It's mildly annoying, but I can deal with it.  #firstworldproblems, right  ;)
Title: Re: Replies being rejected
Post by: m2 on May 30, 2015, 01:47:33 AM
Does it really say WEBMA5TER? i.e. -- with a 5, not an S?

If so, looks like you have a virus of some kind. Please make a screenshot and upload it somewhere, then post the URL here. Or just email me the screenshot. matt@atu2-dot-com
Title: Re: Replies being rejected
Post by: ~Ultra*U2*Love~ on May 30, 2015, 08:37:33 AM
Will do, thank you!!
Title: Re: Replies being rejected
Post by: m2 on May 30, 2015, 10:43:09 PM
OK, I no longer think this is a virus on your end. It's an issue with one of the forum mods we're using.

Where are you guys located -- what country?
Title: Re: Replies being rejected
Post by: ~Ultra*U2*Love~ on May 30, 2015, 10:45:03 PM
US
Title: Re: Replies being rejected
Post by: briscoetheque on May 31, 2015, 07:03:08 AM
I sometimes use a US VPN and got the error on that. I figured it was a problem with the VPN so as soon as I switched back to my regular direct connection it worked fine.

For what it's worth.