@U2 Forum

U2 => Tours => Topic started by: 1967mca on January 16, 2017, 11:52:06 AM

Title: Something needs to be done about Ticketmaster
Post by: 1967mca on January 16, 2017, 11:52:06 AM
I don't post here often. Just an avid reader of posts. However today I am 1 angry U2 fan. Now I'm not a member of the U2 website but I've been going to see U2 since I 1st saw them play at Tiffanys in Glasgow way back in the early 80s. I have not missed a tour since. However this new tour will be missed. I've not seen any more posts about this but over here in Britain the Internet is exploding with furious fans and their fury is getting directed towards Ticketmaster and to a lesser extent U2. Today along with 12 other friends we all logged on to TM ready to apply for tickets at 9am. At 9.01 we were told tickets were sold out but then redirected to TMs resale website Get Me In were we could buy tickets at 279 pound. So basically it looks like TM are buying the tickets and then reselling them on their sister website for triple the price. This is a scandal and something needs to be done. U2 should do something about it. They must know. If they don't they soon will because they'll be playing in half empty stadiums. Extra dates were then added because of demand but they are not been sold until next week. Usually they just continue selling on the same day but I guess this gives TM time to regroup and do the same again next Monday. Really angry just now.
Title: Re: Something needs to be done about Ticketmaster
Post by: Waffles on January 16, 2017, 11:59:40 AM
This happens, nothing's going to change.
Title: Re: Something needs to be done about Ticketmaster
Post by: Bentleyspop on January 16, 2017, 12:06:42 PM
The problem is TM won't  do anything about the scalpers. They are under NO pressure from artists, venues, promoters, etc to upgrade  software to prevent the bots.

It's  the scalpers with the bots buying up all the tickets.

Then there is the problem  of the people buying from the scalpers.
If people stop buying from the scalpers they will go away.

Also keep trying for tickets. There are always drops.
Sometimes a few minutes, days, or weeks after onsale.

Don't let the bastards get you down
Title: Re: Something needs to be done about Ticketmaster
Post by: 1967mca on January 16, 2017, 12:14:15 PM
Last year I saw Springsteen and Coldplay in Glasgow. The Springsteen ticket was bought from gumtree at the fixed ticket price and the Coldplay ticket was bought from a tout at the venue again at face value. Both these gigs there were thousands of empty seats. I can only assume they are the tickets that TM couldn't flog. I would have went down one of those routes again if U2 were playing in Glasgow on this tour but unfortunately that ain't happening, but I don't want to start a rant about that. Lol
Title: Re: Something needs to be done about Ticketmaster
Post by: eddyjedi on January 16, 2017, 12:29:04 PM
My advice use scarlet mist; it's the best ticket website out there.
All tickets are sold at purchase price, no profits.

Free to join.

No nonsense.
Title: Re: Something needs to be done about Ticketmaster
Post by: Rono on January 16, 2017, 12:49:56 PM
Sorry to here you couldn't get tickets. Keep trying especially closer to the date. I got tickets for the I+E tour in Dublin the week before the show. I got Springsteen tickets the day of the show.  Both by just logging into Ticketmaster. Sometimes there released after production set up is finalised. 

There is alot of anger in Ireland with ticketmaster and seatwave! There is 100s of tickets available before both the general and Pre sales began.   Looking at the comments on U2s most recent FB post alot of fans are angry. 
Title: Re: Something needs to be done about Ticketmaster
Post by: shesarainbow on January 16, 2017, 01:12:41 PM
I agree absolutely with the OP. I have been so angry today. I was also on Ticketmaster this morning at 9am when there were NO available standing tickets for Twickenham at all and yet hundreds for resale.

Surely U2 have the power to ban the sale of their tickets for inflated prices on secondary sites. They could do the right thing by leading the way with this.

I think they must have dropped some GA tickets this afternoon because I managed to pick one up for face value at about 10 to 4. I have counted myself very lucky but it hasn't stopped my anger at the unfairness of an obviously corrupt ticketing system.

Title: Re: Something needs to be done about Ticketmaster
Post by: coach on January 16, 2017, 02:22:54 PM

Nothing new, Ticketing IS a fixed game:

http://www.forbes.com/sites/hayleycuccinello/2016/01/29/brokers-bots-insiders-why-the-average-fan-has-no-chance-to-buy-tickets-at-face-value/2/#7ab86a7625d9

https://ag.ny.gov/pdfs/Ticket_Sales_Report.pdf
Title: Re: Something needs to be done about Ticketmaster
Post by: jgrooms on January 16, 2017, 02:37:48 PM
You are not allowed to view links. Register or Login
I don't post here often. Just an avid reader of posts. However today I am 1 angry U2 fan. Now I'm not a member of the U2 website but I've been going to see U2 since I 1st saw them play at Tiffanys in Glasgow way back in the early 80s. I have not missed a tour since. However this new tour will be missed. I've not seen any more posts about this but over here in Britain the Internet is exploding with furious fans and their fury is getting directed towards Ticketmaster and to a lesser extent U2. Today along with 12 other friends we all logged on to TM ready to apply for tickets at 9am. At 9.01 we were told tickets were sold out but then redirected to TMs resale website Get Me In were we could buy tickets at 279 pound. So basically it looks like TM are buying the tickets and then reselling them on their sister website for triple the price. This is a scandal and something needs to be done. U2 should do something about it. They must know. If they don't they soon will because they'll be playing in half empty stadiums. Extra dates were then added because of demand but they are not been sold until next week. Usually they just continue selling on the same day but I guess this gives TM time to regroup and do the same again next Monday. Really angry just now.

Maybe you missed the posts elsewhere about this, at least in the earlier pre-sales.  Tickets are released in blocks.

This is what happened to me personally.  I tried right at 9am for the Rose Bowl show and got offered crap seats, tried a few more times, crap seats, then finally - nothing available.  I didn't believe it could have sold out that fast so I tried again at 10:30 - 4 floor seats.

So I don't know if this is the same with all shows but that is what happened with me, don't give up if offered crap or no seats.

Now all that said, Ticketmaster does indeed suck.

Title: Re: Something needs to be done about Ticketmaster
Post by: eddyjedi on January 16, 2017, 03:02:09 PM
I knew that obtaining membership almost guaranteed tickets or at the very least gave me more of a chance to get standing tickets. I'm glad I paid it and it was totally worth it. And I get a free gift!
Title: Re: Something needs to be done about Ticketmaster
Post by: david on January 16, 2017, 03:26:43 PM
You are not allowed to view links. Register or Login
I knew that obtaining membership almost guaranteed tickets or at the very least gave me more of a chance to get standing tickets. I'm glad I paid it and it was totally worth it. And I get a free gift!

'Free gift'...don't make me laugh.
Title: Re: Something needs to be done about Ticketmaster
Post by: eddyjedi on January 16, 2017, 03:32:49 PM
You are not allowed to view links. Register or Login
You are not allowed to view links. Register or Login
I knew that obtaining membership almost guaranteed tickets or at the very least gave me more of a chance to get standing tickets. I'm glad I paid it and it was totally worth it. And I get a free gift!

'Free gift'...don't make me laugh.

Sarcasm indeed.
Title: Re: Something needs to be done about Ticketmaster
Post by: kseguin on January 16, 2017, 04:05:02 PM
What's cheaper, membership + list price or ticket or stubhub/get me in/scalper price?

U2.com worth the price?

I think so.
Title: Re: Something needs to be done about Ticketmaster
Post by: eddyjedi on January 16, 2017, 04:09:18 PM
Yes.
Title: Re: Something needs to be done about Ticketmaster
Post by: shesarainbow on January 16, 2017, 04:16:36 PM
You are not allowed to view links. Register or Login
What's cheaper, membership + list price or ticket or stubhub/get me in/scalper price?

U2.com worth the price?

I think so.

Maybe. If you get what you want. Not everybody does.

It doesn't excuse extortionate ticket pricing on secondary sites and in part causes it.
Title: Re: Something needs to be done about Ticketmaster
Post by: Fastcars12 on January 16, 2017, 04:19:21 PM
You are not allowed to view links. Register or Login
I knew that obtaining membership almost guaranteed tickets or at the very least gave me more of a chance to get standing tickets. I'm glad I paid it and it was totally worth it. And I get a free gift!

I have to agree. While I empathize and agree with the OP, $50 a year is so worth not having to deal scalpers, touts or whatever you want to call them. Because of the fan club pre-sales, I've had front row (or close to it) to at least one show on every tour since Elevation. Haven't dealt with a general sale since the Zoo TV days. I'm lucky I even got in to that one.   
Title: Re: Something needs to be done about Ticketmaster
Post by: eddyjedi on January 16, 2017, 04:22:48 PM
The only way of truly guaranteeing a ticket is to be a long term subscriber.

I have to say obtaining tickets as a wire member was a nightmare but after 30 mins of drama I got 4 GA tickets. I was fortunate but having the membership definitely
Improved my chances if I had gone on general sale I'd have had little chance of success.
Title: Re: Something needs to be done about Ticketmaster
Post by: david on January 17, 2017, 06:45:41 AM
You are not allowed to view links. Register or Login
What's cheaper, membership + list price or ticket or stubhub/get me in/scalper price?

U2.com worth the price?

I think so.


It's all a big racket between U2/Live Nation/Ticketmaster designed to squeeze as much money out of punters as possible. As Eamon Dunphy said they are a 'ruthless money making corporation'.
Title: Re: Something needs to be done about Ticketmaster
Post by: Gavin82 on January 17, 2017, 07:51:36 AM
http://platinum.ticketmaster.co.uk/u2-the-joshua-tree-tour-2017-tickets/4768

These was not on TM earlier been checking if any 1s wanting to spend
Title: Re: Something needs to be done about Ticketmaster
Post by: Saint1322 on January 17, 2017, 07:53:08 AM
Just keep perspective: for every U2, REM (formerly), Pearl Jam and Tom Petty that have a fan club presale, there are acts -- Bruce Springsteen -- who don't whose fans look jealously at what U2 does.

Here's the thing, y'all, and here's what you have to keep in mind: Ticketmaster has ZERO motivation to do anything better. None. Did you see what happened yesterday? The European tour sold out in a matter of hours. That's the bottom-line for TM. They offer tickets to sell, and they sell them. There's no problem as far as they are concerned. That's what a monopoly looks like. Remember 20 years ago when Pearl Jam tried to do their own thing and do an end-around TM? It didn't work, but God bless them for trying.

Touring is a MASSIVELY complicated undertaking. U2 sets their fee. We will play X number of shows for X amount of money. Then TM/LN, the promoters and the venues add in their take. Every hand that goes into the cookie jar adds a price to the ticket. And as for the tickets themselves, you have more people going for the product than their is product available.  Remember also that music sales aren't what they used to be. Look at aging acts like Def Leppard and Poison who are going out this summer. No one buys new Def Leppard albums. Everyone who wants Pyromania and Hysteria either already bought it or will stream it or listen to it on youtube or just download it illegally. Poison gave up on new music two decades ago. The only way these bands have to make money is to TOUR.

A couple of years ago, there were several tours that struggled mightily due to bad ticket sales. But for elite artists like U2, Bruce, Macca, PJ, Coldplay, you have more buyers than you do product. That's going to go against us every time. It's the classic sellers' market.

And lastly, re: ticket prices, take the extreme example of The Rolling Stones. The Stones were selling the best of their reserved floors for $300, only to see them on StubHub the next day for $800. Someone at Stones Inc. said 'to hell with that; if they are going to pay $800 for a ticket, they need to be playing US $800, not some scalper doubling his money off our ticket.'

It is a massively, massively complex and complicated system, but for us, it is simple. If we don't buy the ticket because we don't like TM, for a band like U2, there are two more people who will be happy to do so. So nothing ever changes. If you could sit down with TM's CEO right now and talk to him about the 'problems' with TM, he would say 'What problems?' We had 800,000 tickets to sell yesterday, and we sold every one of them! What's the problem?'
Title: Re: Something needs to be done about Ticketmaster
Post by: AchtungPop on January 17, 2017, 08:14:05 AM
If tickets are CC entry only, how are there resale tickets on Ticketmaster?
Title: Re: Something needs to be done about Ticketmaster
Post by: Saint1322 on January 17, 2017, 08:19:12 AM
You are not allowed to view links. Register or Login
If tickets are CC entry only, how are there resale tickets on Ticketmaster?

That's a very good question. Scalpers used to get around it with pre=paid debit cards and ticket takers being lazy about checking IDs, but I heard TM did way with that payment option. I have no clue how they are getting around it off TM. On TM, I guess TM changes the information, since it is still in house. What I mean is, when I buy the ticket with my name and credit card, and I 'transfer' it to you on the TM re-sale site, they change the purchase info to your name and credit card.

How they get around that on sites like StubHub, etc., I have no clue.
Title: Re: Something needs to be done about Ticketmaster
Post by: AchtungPop on January 17, 2017, 08:29:15 AM
Yeah, because I was going to buy in the pre-sale, but hesitated in case I couldn't go since I'm not sure. If I knew I could've sold them on Ticketmaster Resale closer to the date and they'd transfer it to the other persons card, I would've bought them.

There aren't any tickets available anyway - might as well not do Credit Card entry only, it clearly doesn't help. Then I would've bought tickets, and sold them to a fan if I couldn't go. And not at some crazy price like the scalpers already are. Oh well.
Title: Re: Something needs to be done about Ticketmaster
Post by: Saint1322 on January 17, 2017, 08:30:44 AM
You are not allowed to view links. Register or Login
Yeah, because I was going to buy in the pre-sale, but hesitated in case I couldn't go since I'm not sure. If I knew I could've sold them on Ticketmaster Resale closer to the date and they'd transfer it to the other persons card, I would've bought them.

There aren't any tickets available anyway - might as well not do Credit Card entry only, it clearly doesn't help. Then I would've bought tickets, and sold them to a fan if I couldn't go. And not at some crazy price like the scalpers already are. Oh well.

Get this: a friend of mine bought a pair of GA for Boston, and she got hard tickets sent to her via UPS. They arrived Saturday. I saw a photo of them.
Title: Re: Something needs to be done about Ticketmaster
Post by: AchtungPop on January 17, 2017, 08:32:03 AM
Is Boston supposed to be Credit Card only? I know Metlife is, not sure if they all are?
Title: Re: Something needs to be done about Ticketmaster
Post by: Kmama07 on January 17, 2017, 08:34:49 AM
Agreed...ticket master blows. On tm before 10am today for Cleveland tix. Best seats were in 500 section. Tried again for better seats and redirected to second seller site. AND tickets already being sold on Cleveland craigslist via various ticket brokers...
Title: Re: Something needs to be done about Ticketmaster
Post by: EdgeUK8_my_mind on January 17, 2017, 08:40:04 AM
I was in and out in less than 5 minutes. I ended up with the closest ones way up high on Edge's side (the folks I was going with wanted to sit and I didn't want to pay more than $125).  I would have preferred to be a little further down the field, but it will be great for stuff on the treE stage. Thanks to forum folks for the tip that TM will think you are a bot if you toss the tickets back!  I would have been pi**ed if I was blocked out of their site.


Sent from my iPhone using Tapatalk
Title: Re: Something needs to be done about Ticketmaster
Post by: mariamontreal on January 17, 2017, 09:01:53 AM
Unable to buy tickets missed the pressle also I hope they tour with new album. Very disappointed ticket master is not good luck.
Title: Re: Something needs to be done about Ticketmaster
Post by: linds61119 on January 17, 2017, 09:10:19 AM
You are not allowed to view links. Register or Login
Is Boston supposed to be Credit Card only? I know Metlife is, not sure if they all are?

I purchased tickets for Boston and they are indeed paper tickets. They asked for a shipping method during checkout. Not sure why, but personally I prefer to have a hard ticket so I'm not complaining.
Title: Re: Something needs to be done about Ticketmaster
Post by: AchtungPop on January 17, 2017, 09:28:01 AM
I wonder if they'll add a few US nights to large markets like they did with Europe.
Title: Re: Something needs to be done about Ticketmaster
Post by: riffraff on January 17, 2017, 09:55:06 AM
You are not allowed to view links. Register or Login
You are not allowed to view links. Register or Login
If tickets are CC entry only, how are there resale tickets on Ticketmaster?

That's a very good question. Scalpers used to get around it with pre=paid debit cards and ticket takers being lazy about checking IDs, but I heard TM did way with that payment option. I have no clue how they are getting around it off TM. On TM, I guess TM changes the information, since it is still in house. What I mean is, when I buy the ticket with my name and credit card, and I 'transfer' it to you on the TM re-sale site, they change the purchase info to your name and credit card.

How they get around that on sites like StubHub, etc., I have no clue.

So, is it still safe to buy resale tix on TM?? I did this for SOI and had no problem. and got great seats...for less than the venue wanted.
Title: Re: Something needs to be done about Ticketmaster
Post by: AchtungPop on January 17, 2017, 10:02:26 AM
You are not allowed to view links. Register or Login
You are not allowed to view links. Register or Login
You are not allowed to view links. Register or Login
If tickets are CC entry only, how are there resale tickets on Ticketmaster?

That's a very good question. Scalpers used to get around it with pre=paid debit cards and ticket takers being lazy about checking IDs, but I heard TM did way with that payment option. I have no clue how they are getting around it off TM. On TM, I guess TM changes the information, since it is still in house. What I mean is, when I buy the ticket with my name and credit card, and I 'transfer' it to you on the TM re-sale site, they change the purchase info to your name and credit card.

How they get around that on sites like StubHub, etc., I have no clue.

So, is it still safe to buy resale tix on TM?? I did this for SOI and had no problem. and got great seats...for less than the venue wanted.

Nice, how long did you wait to get them? Right now prices are way high (like hundreds for the seats that were $35 up top). Closer to the date?

I&e wasn't CC entry, at least not in NY, but i'm sure if its through Ticketmaster they'd transfer the Credit Card to the one you use. There are also tickets on the secondary sites like StubHub, I'm not sure how that would work though...
Title: Re: Something needs to be done about Ticketmaster
Post by: riffraff on January 17, 2017, 10:09:58 AM
You are not allowed to view links. Register or Login
You are not allowed to view links. Register or Login
You are not allowed to view links. Register or Login
You are not allowed to view links. Register or Login
If tickets are CC entry only, how are there resale tickets on Ticketmaster?

That's a very good question. Scalpers used to get around it with pre=paid debit cards and ticket takers being lazy about checking IDs, but I heard TM did way with that payment option. I have no clue how they are getting around it off TM. On TM, I guess TM changes the information, since it is still in house. What I mean is, when I buy the ticket with my name and credit card, and I 'transfer' it to you on the TM re-sale site, they change the purchase info to your name and credit card.

How they get around that on sites like StubHub, etc., I have no clue.

So, is it still safe to buy resale tix on TM?? I did this for SOI and had no problem. and got great seats...for less than the venue wanted.

Nice, how long did you wait to get them? Right now prices are way high (like hundreds for the seats that were $35 up top). Closer to the date?

I&e wasn't CC entry, at least not in NY, but i'm sure if its through Ticketmaster they'd transfer the Credit Card to the one you use. There are also tickets on the secondary sites like StubHub, I'm not sure how that would work though...
The tickets had been on sale for about 3 weeks when I bought the resale. My tickets were $168 each, compared to $290-something from the venue!